From business knowledge to content and AI sales

Work in Agentix starts with registration and choosing a subscription. Users then enter their workspace and create a project for their business. A project brings together company information, source materials and the tools needed to prepare content and handle customer inquiries. Multiple businesses can be managed in separate projects. Within a project, subprojects separate business areas or product lines, each with its own files and materials. This helps organise work before the first campaign: deciding where shared company information belongs and where to keep materials for a particular area. The next step is to fill in the knowledge base that will provide context for content generation and AI sellers.

The knowledge base holds the information the platform uses to create content and communicate with customers. Users describe the company, products, audience, offer and communication style. The information is organised into sections, making it possible to complete the business profile progressively and see which areas are ready and which still need attention. Documents, presentations, images and other source materials are stored in the library for the relevant business area. Shared company knowledge is complemented by materials from a specific subproject, providing the context needed for a publication or an AI seller. This structure supports multiple business areas, each with its own materials and a shared foundation of company knowledge.

The production section brings together tools for creating videos, images and avatars. Each task has a dedicated interface: users choose a mode and prepare source materials in the video studio, while image generation starts with a description and output settings. A separate avatar tool lets users prepare a character for video content. Production connects to the next stages of work: results can be saved, used in a template or included in a campaign. Users can first prepare individual elements, such as an image or video, and then use them in publications. The workflow takes an initial idea and generation settings through to materials that can be used elsewhere in the platform.

A template provides a starting point for content used by different team members. Its creator prepares the format, source materials, text and generation settings. The team defines which elements are shared and what a participant can adapt for their own publication. The prepared version can then be reused while retaining the idea and structure of the material. Distributors find available templates in a dedicated library. They select an option, open it and prepare their own content from that foundation. This connects the team creating templates with participants using them in their channels. Shared materials do not need to be assembled again for every publication: each participant starts from a prepared template.

A campaign plan connects a promotion goal to specific publications. Users describe the task, choose a period, select formats and decide how much content is needed. Plans can be prepared manually or with AI using business knowledge. This produces topics and campaign items for which users then create content or select existing materials. The resulting plan appears in a calendar, showing planned publications and their dates. Content is attached to campaign items, with publishing times set for the selected channels. Distributors have their own calendar for working with the plan available to them. This connects content preparation to a schedule and makes the campaign a sequence of concrete actions.

To publish content, users connect the social accounts where it will appear. Connections are managed in a dedicated section, while completed content is available in the member’s material library. From there, users select a publication and proceed to publishing with the text, images or video already prepared. Content creation and distribution become stages of the same process. Before publishing, users select a channel and publication settings. Content can be scheduled for a specific date and time, with its sending status tracked in the platform. This section shows the full path: connecting accounts, working with ready materials and examples of published content on Instagram and TikTok. It connects the work inside Agentix to the resulting social posts.

AI sellers use business knowledge to handle customer inquiries. The platform supports multiple sellers, each configured with product information, a conversation goal and a scenario. These settings determine which materials the seller uses and which next step it should guide the conversation towards, such as an inquiry, meeting or purchase. Conversations are collected in an inbox where the team can review inquiries and each customer’s message history. A team member can inspect replies and join a conversation when needed. The workflow covers seller creation, configuration and monitoring of customer conversations. The knowledge base used to prepare content also provides context for answering questions about the company and its offer.